28/03 Innu
Co-Founder at Zwende

Views:92 Applications:6 Rec. Actions:Recruiter Actions:2

Zwende - Associate - Retail Sales (1-3 yrs)

Bangalore Job Code: 68581

About the position/ Responsibilities:

- Responsible for all Zwende sales activities in store and at pop-ups - greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

- Required to identify flea markets / pop-ups and other venue partnerships to participate in and showcase Zwende

- Demonstrate outstanding customer service and selling skills, maintain a professional attitude with sincerity and enthusiasm reflecting the brand's commitment to our customer.

- Responsible for keeping the store/pop-up stocked with merchandise, assisting in display of merchandise or organizing the store/pop-up and storage areas.

- Responsible for payments and collections (online payments and cash). Must also be able to deal with customer refunds courteously and professionally.

- Manage a team of interns for sufficient representation at a pop-up and ensure successful execution of the event

- Develop product knowledge by reading available content and attending training sessions in order to communicate it to the customer.

- Stay current with promotional events and sales on the website.

Requirements :

- 0-2 yrs work experience, High school diploma or equivalent; college degree preferred

- Basic understanding of sales and customer service practices

- Keen focus on Customer service

- Proficient in verbal and written English language

- Extremely good communication and interpersonal skills- Ability to effectively communicate with customers, peers and management

- Very good telephone etiquette

- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

- Excellent team management skills

- Ability to go the extra mile, to organize and manage the event single-handedly, or with minimal support.

- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

- Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts

- Degree in Marketing or related field would be a plus

- Prior experience in organizing and managing events will be a significant advantage

Additional Information:

Flexible Working Hours. Indicative timing: 9AM to 7PM. Monday to Saturday

Location: Indiranagar, Bangalore

- 2 months probation before conversion

- Work closely with the founding team at Zwende

- Exponential career growth based on performance

- A flat org and informal structure where performance and superiority of thought drives all decisions

- Flexible work hours

- Equity component when converted to a full time

Add a note
Something suspicious? Report this job posting.