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03/06 Sara
HR at Zoopero Marketing Private Limited

Views:97 Applications:19 Rec. Actions:Recruiter Actions:18

Zoopero - Executive - Customer Support (0-5 yrs)

Pune Job Code: 216556

- Manage the chat, phone, and email to ensure the conversion of potential leads into customers

- Provide customer support via chat, phone, and email

- Ensure timely delivery of service to customers

- Clear every query of customers

- Manage end-to-end client relationship including pitching, negotiation, contracting, billing/invoicing and payment collection

- Develop a lasting relationship with the clients

- Follow up on the qualified prospects

- Work proactively to provide client marketing needs with the greatest amount of added value by communication

- Helping determine pricing schedules for quotes, promotions, and negotiations.

- Able to work comfortably in a fast-paced environment.

- Retaining Existing Customers

- Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization.

- Should be comfortable with rotational shifts and must be very punctual.

- Taking Feedbacks and reviews after the service is done.

More Details :

- Excellent communication skills in English.

- Graduate with excellent written and verbal communication skills.

- Should be comfortable with WORK FROM OFFICE (Location: Koregaon Park, Pune)

- Immediate Joining

- Willing to work in three rotational shifts

Job Types: Full-time, Fresher, Permanent

Salary: - 300,000.00 - 400,000.00 per year

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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