Responsibilities :

- Lead and manage a team of tele sales representatives, providing guidance, coaching, and support to ensure they achieve individual and team sales goals.

- Monitor and analyze team performance metrics, sales data, and KPIs to identify areas for improvement and implement strategies to optimize performance.

- Conduct regular team meetings to communicate targets, discuss sales strategies, and provide feedback on performance.

- Develop and implement training programs to enhance the selling skills and product knowledge of the tele sales team members.

- Ensure that all team members adhere to company policies, sales processes, and compliance standards.

- Collaborate with other departments, such as marketing and customer service, to align sales strategies and achieve overall business objectives.

- Handle escalated customer inquiries and complaints, providing effective resolutions while maintaining a positive customer experience.

- Generate and present regular reports to the management team, highlighting team performance, achievements, and challenges.

- Stay up-to-date with industry trends, market conditions, and competitors' activities to identify new opportunities for growth.

- Foster a positive and motivating work environment that encourages teamwork, professional development, and a strong sense of ownership among team members.

Requirements :

- Proven experience in tele sales with a track record of consistently meeting or exceeding sales targets.

- Previous experience (Minimum 3 years) in a leadership or team management role within a sales environment.

- Excellent communication and interpersonal skills to effectively lead, coach, and motivate a team.

- Strong analytical and problem-solving abilities to identify performance gaps and implement effective solutions.

- Ability to adapt quickly to changing market conditions and lead the team in a dynamic sales environment.

- Knowledge of CRM software and sales-related tools for data analysis and reporting.

- Demonstrated customer-focused approach with the ability to build and maintain strong client relationships.

- A goal-oriented mindset with a passion for driving sales success and achieving team objectives.

- Proactive and result-driven attitude, with the ability to thrive in a fast-paced and challenging sales environment.

- Bachelor's degree in business, marketing, or a related field is preferred.

Working Days : Monday to Saturday (work from office)

Working Hours : 10am to 7pm

CTC : Up to 6.5 Lakhs (Annual)

- Join our team and take on this exciting opportunity to lead our tele sales team to new heights of success. If you possess the necessary skills and experience, we invite you to apply and be part of our dynamic organization.

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