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14/01 Sharad Agarwal
Director at Zerone Microsystems

Views:34 Applications:13 Rec. Actions:Recruiter Actions:11

Zerone Microsystems - Customer Care Role (0-2 yrs)

Delhi Job Code: 193795

Call Center agent


- You will work as agent in a call center. You would attend customer calls and answer the queries.

- Make outbound calls as needed.

- While answering the call, you would need to refer existing information and dashboards.

- Make sure that all calls are answered to the customer's satisfaction, make notes as needed and update all required trackers on time with correct information.

Skills & Experience Required :

- Basic knowledge in Microsoft Excel

- Excellent communication skills in Hindi & English both

- Exp 0-2 years as call center agent preferably in payment/card industry

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