Sales Operations Executive

About us : Sales Performance is a crucial team within Zaggle and it is responsible to improve the effectiveness of the sales team, both individually and as a whole, in achieving the sales targets. To do this, multiple interdependent, operationalized sales processes are set in place.

About the role : Zaggle is looking for a Sales Operations Manager to help support our sales team as we manage incredible growth and new vertical expansions. He/she will be responsible for assisting sales leadership in driving operational excellence for the company along with the day-to-day administration and operational tasks. This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information and sales tools.

Key Responsibilities :

- Managing and maintaining sales data in CRM

- Recognizing, developing, and implementing process improvements within the Sales department

- Developing and maintaining daily, weekly, monthly and quarterly reports and Key Performance Indicators for the sales team

- Managing and maintaining sales process adherence with Sales Representatives

- Partnering with Sales Leaders to create and maintain sales forecasting models and data.

- Assisting the Sales Leaders with Pipeline and Opportunity inspection

- Creating and maintaining Sales department policies, procedures, training manuals, and sales-related resource material

- Partner with Sales and Marketing department to refine and manage lead qualification process, analyze and report on campaign performance with reporting and dashboards

- Assisting with the onboarding and training process of new Sales Representatives

Qualifications and Core Competencies :

- 2+ years of experience in Sales Operations

- Proficiency with Microsoft Office

- Ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives.

- Ability to understand high-level sales strategies, translate them into system and process requirements and ensure local execution and business impact.

- Well-developed capabilities in problem-solving and crafting efficient processes.

- A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure.

- An ability to initiate and build relationships with people in an open, friendly and accepting manner.

- An innate drive to innovate and optimize the use of available resources.

- Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.

- Bachelor's degree required.

Location : Mumbai

Type : Full time, Mid-Entry level

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