Yum Yum - Manager/Team Leader - Sales - eCommerce Vertical (4-9 yrs)
E-commerce Strategy :
- Develop and implement comprehensive e-commerce strategies to increase online visibility, brand awareness, and market share. Stay updated with industry trends and best practices to drive continuous improvement.
Online Sales Growth :
- Drive and monitor online sales performance across various e-commerce platforms. Utilize data-driven insights to identify opportunities for growth and implement tactics to boost sales conversion and customer retention.
Digital Marketing :
- Oversee and optimize digital marketing campaigns, including SEO, SEM, social media, email marketing, and affiliate marketing, to drive traffic and improve customer acquisition.
Merchandising and Product Listing :
- Ensure accurate and engaging product listings, images, and content on e-commerce platforms. Collaborate with the marketing and design teams to create compelling product pages that drive customer interest.
Channel Management:
- Manage relationships with e-commerce partners, third-party vendors, and marketplaces. Negotiate favorable terms and agreements to expand our reach and enhance profitability.
Customer Experience:
- Focus on improving the overall online shopping experience, from website navigation to checkout processes. Address customer inquiries and feedback promptly to ensure high levels of customer satisfaction.
Analytics and Reporting :
- Monitor key performance indicators (KPIs) and provide regular reports on e-commerce performance. Use data-driven insights to optimize strategies and identify areas for improvement.
Inventory Management :
- Coordinate with supply chain and logistics teams to ensure adequate stock levels and timely order fulfillment. Implement inventory management practices to reduce stockouts and excess inventory.
Compliance and Security :
- Ensure compliance with e-commerce regulations and data security standards to protect customer information and maintain the reputation of our brand.