Xpressbees - Key Account Manager (5-9 yrs)
- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect client.Handling client inquiries & escalations through calls, emails.
- Develop open and effective channels of communication with client that can be employed by other departments as well
- Coordinate internal team and determine the best utilization of resources to increase customer satisfaction
- Become the reliable point of contact for client that is required to establish a strong business relationship
- Meeting clients and ensuring customer satisfaction on service related issues
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
