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03/10 Saloni Sehgal
Manager-Human Resource at Workbetterindia.com

Views:195 Applications:55 Rec. Actions:Recruiter Actions:16

Work Better - Manager - Client Servicing (1-3 yrs)

Mumbai Job Code: 49377

Work Better Training and Development is urgently looking for a Client Servicing Manager

Roles & Responsibilities :

- Responsible for working with the existing clients to increase revenue seeking opportunities by providing exceptional customer service

- Collaborating with relevant internal stakeholders to conduct Training Needs Analysis for the client to propose a unique solution.

- End to End project life cycle ownership by collaborating with relevant internal and external (Client) stakeholders.

- Handling Client escalations and resolving them through co-ordination with relevant Internal Teams.

- Playing an integral role in creating new business proposals to aid Business Development Manager for on-boarding of new and repeat clientele.

- Attending clients meeting to discuss training requirements and closing the business.

- Scheduling internal meetings with relevant stakeholders to discuss execution plans for any Training interventions.

Skills:

- Excellent Customer Service Skills

- Excellent Written and Verbal Communication Skills

- Ability to Multitask

- Should be well versed with MS Office

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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