30/01 Tarun Jain
HR at WNS

Views:117 Applications:21 Rec. Actions:Recruiter Actions:1

WNS - Google Adwords/Sales Trainer (3-4 yrs)

Gujarat Job Code: 61470

1. Educational Qualifications - Graduate /Undergraduate

2. Should come with Google AdWords experience (min3 years)

1. SPECIALIST/TECHNICAL KNOWLEDGE, SKILLS,APTITUDE & EXPERIENCE


Essential :

- Prioritizing & organizing skills

- Excellent Communication skills

- Should come with Google AdWords experience, Optimization and sales skills

- A flair of Coaching, Development and Counselling skills

- Problem solving skills and an ability to analyze and take decisions

- Ability to motivate trainees

- Ability to meet adequate deadlines

- Flexibility and willingness to take on additional responsibility as well as travel if necessary to train batches

- Good command over computer usage

2. MAIN DUTIES & RESPONSIBILITIES :

- Train new agents on the product and process

- Conduct floor refresher/update training for the agents.

- Created of new process related content as and when required

- Ensure updates are received and included in training and cascaded to the floor in time for implementation

- Record and maintain batch attendance, performance, evaluation and assessment scores accurately

- Ensure Certification Status of each batch going live

- Escalate performance issues in New hire training batches

- Ensure the attrition in the training batches is kept at a minimal and maintain the target throughput

- Create training programs and / or projects to enhance trainee and agent effectiveness

- Provide counseling and feedback to trainees for their overall development

- Conform to company and client security requirements

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