Talent Manager at Wishtree Technologies
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Wishtree - Manager - Client Engagement (5-15 yrs)
Relevant Experience: 5+ Years
Location: Ahmedabad/Pune
As Client Engagement Manager, your responsibilities will encompass as below :
- Develop and manage relations with key client stakeholders.
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Work with sales teams to generate new business
- Prepare reports on account performance
- Identify and express prospective implementation risk and mitigations.
- Execute performance reviews and conduct resource management duties.
The ideal candidate for this role will possess :
- Project management experience
- Proficient in MS Office and project management software
- Strong organizational and multitasking skills
- Customer-oriented approach
- Excellent verbal and written communication abilities
- Sharp business acumen
- Problem-solving aptitude
- Ability to negotiate with clients
- Ability to juggle multiple projects at once
