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21/09 Bhawna Gupta
HR Manager at Wisetr Technology Pvt Ltd

Views:9 Applications:2 Rec. Actions:Recruiter Actions:0

Wisetr - Customer Success/Technical Support Role (1-5 yrs)

Anywhere in India/Multiple Locations Job Code: 234955

Responsibilities : 

1. Learning about our products and implementing minor features using PHP & WordPress.

2. Ability to answer customer queries and provide them with satisfactory answers.

3. Do extensive Q&A with customers to clarify issues.

4. Coordinate with senior engineers to have resolved bugs/issues fixed.

5. Take end to end responsibility for closing support tickets

6. Generating new ideas, insights, and product improvements and documenting them.

7. After due experience start shipping new features

8. Maintain jovial relationship with clients

9. Finally, doing anything to make customers successful.

Requirements : 

PHP Experience : 1+years

WordPress/ WooCommerce Experience : 1 + year.

Experience :1+ years

Candidates with career gaps can apply.

Freelancers who are looking for full-time role can also apply.

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