Chat Sales/Web & Chat

What you might be doing on a typical day :

- Receive and respond to customer inquiries concerns over a chat

- Engage, and consult with customers to provide recommendations for product and services

- Close sales

- Maintain and support customer cases and inquiries through satisfactory completion

- Wow customers with your ability to answer their questions and solve their problems with professionalism

- Ultimately you will provide excellent customer service that keeps the customer coming back

Online Customer Service Champions, like you, receive :

- Fun, talented and witty teammates

- Knowledgeable, supportive and engaged leadership

- Family-friendly environment

- Career-growth and lots of learning opportunities for aspiring minds

- Diverse, inclusive and community-minded organization

- And yes- all the competitive pay and benefits that'd you'd expect (and some that just might surprise you)

The basic stuff you'll need :

- Superior customer service skills and team work

- Ability to solve complex situational problems and independently make decisions based on available information and experience

- Exceptional written business communication skills

- Computer savvy with Microsoft office skills

- Higher secondary school certification required, college degree preferred

- The passion and drive to make a difference

- Experience in a service industry such as BPO, call center, hospitality, retail or other customer service-oriented organization preferred

- Must live in or willing to relocate to Ahmedabad (assistance provided)

Timing : Web and Chat - 24/7(Rotational Shift)

Chat & Sales - 3:30 pm to 9:30 am (Any)

Salary : Up to 30,000 CTC (Depending Upon work Exp./Interview Performance)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.