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11/10 Damayanti Ghosh
Head Talent Acquisition at VYMO

Views:161 Applications:44 Rec. Actions:Recruiter Actions:0

VYMO - Growth Marketer - Customer Marketing (0-4 yrs)

Bangalore Job Code: 180548

Customer marketers are pioneers. This position is part of an emerging marketing field that is becoming a strategic necessity to help brands gain a competitive edge.

Responsibilities include delivering an exceptional customer experience using various customer success and customer relationship management techniques. As a customer marketer one should be able to build stronger relationships with customers through engaging marketing campaigns.

Our mission is to build a community of fanatic brand advocates!

This position directly benefits sales and marketing teams by increasing customer advocacy (including referrals, testimonials, references, etc.), identifying cross-sell and upsell opportunities, and increasing loyalty and retention.

Responsibilities :

- Lead and manage customer engagement and communication programs, such as in person/virtual events, workshops, annual conferences, awards programs, onboarding and ongoing nurture campaigns

- Connecting with customers to ensure continued education and success throughout the relationship lifecycle

- Identifying key customers that can act as a marketing channel through case studies, speaking opportunities, etc.

- Help marketing and sales meet business objectives through customer advocacy initiatives

Required:

- Bachelor's degree in Marketing, Business, or comparable education/experience.

- Proficiency in content writing with an inclination towards business writing

- Understanding of various marketing and sales touchpoints

- Strong writer and content creator

- Good time-management skills

- Ability to multi-task

- Strong interpersonal and communication skills

- Critical-thinker and problem-solver

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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