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16/04 Khushbu Sadhwani
HR at Vodafone Mobile Services Limited

Views:554 Applications:42 Rec. Actions:Recruiter Actions:0

Vodafone - Store Manager (2-5 yrs)

Ahmedabad Job Code: 33615

Handle overall responsibility of Vodafone store spanning customer service, store-level sales and revenue targets across all products (voice - post-paid/ prepaid, data etc.)

Accountabilities :

- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a Vodafone store

- Ensure and monitor quality of acquisition through the store Revenue

- Deliver revenue targets for the store

- Increase revenue per footfall by aiding customers- purchase decisions RoI

- Achieve profitability (Return on investment) targets for the store

- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

- Manage churn and achieve customer satisfaction for walk-in customers

- Ensure adherence to store processes in terms of documentation and systems

- Ensure infrastructure / store upkeep

- Maintain availability of stock at the store while adhering to norms

- Ensure appropriate placement of pop-ups and product displays at store Marketing

- Execute marketing, branding and promotion activities

-Ensure fliers/ brand POS are availableat store

- Resolve channel-specific issues within specific timelines People

- Resolve store-specific issues within specific timelines

- Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees

- Identify gaps in performance of immediate team and ensure training to bridge the same HSW Compliance

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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