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18/04 Mitali Das
HRBP at Vodafone Idea

Views:779 Applications:65 Rec. Actions:Recruiter Actions:25

Vodafone Idea - Store Manager & Franchisee Lead (2-3 yrs)

Guwahati/Dibrugarh/Jorhat Job Code: 71390

Qualification : Min Graduate

Experience : Minimum 2-3 Years of experience in the field of Retail / Store Sales

Age : Below 30 Yrs

Preference : Female candidates preferred

Location : Guwahati, Shillong and Jorhat

Job Description:

1. Drive Customer First agenda (Focus on unmatched Customer Experience)

- Execute strategy on - Customer journey, Power Selling and Customer convenience

- Deliver unmatched customer experience through People & process actions

- Champion NPS of the store by generating recommendation and reducing detractors

2. Deliver 100% of the store budget by focusing across all priorities

- Managing and enhancing store profitability

- Maximize revenue across Product lines with right quality

- Acquiring customers by focussing on right segment and right product mix

3. Build strong fundamentals in store operations to deliver sustainable growth through Productivity Index across priorities

- Build Performance culture to deliver right productivity benchmarks across priorities

- Cost reduction of sub-optimal lines including Housekeeping /Security/ Additional manpower

- 100% manning against the budgeted manpower

- Comply with all audit requirements & also ensuring ZERO Cash Variance

- Maintaining all other necessary compliances and adherences

4. Build marketing effectiveness and deliver on People agenda

- Ensure all Retail campaign marketing elements are deployed effectively as per plan without exceptions and customer flow & engagement is in line with prescribed journeys

- Deployment and Administration of Incentive Programs for all team members

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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