General Manager at Vodafone Idea
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Vodafone Idea - Store Manager (1-9 yrs)
Role : Store Manager
Function/ Dept : Retail
Location : Delhi/NCR
Job Purpose :
Managing Idea/Vodafone store and ensure profitability
Key Accountability :
Sales :
- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store
- Ensure and monitor quality of acquisition through the store
Revenue :
- Deliver revenue targets for the store
- Increase revenue per footfall by aiding customers purchase decisions
RoI :
- Achieve profitability (Return on investment) targets for the store
- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Customer Service :
- Manage churn and achieve customer satisfaction for walk-in customers
Store Management :
- Ensure adherence to store processes in terms of documentation and systems
- Ensure infrastructure / store upkeep
- Maintain availability of stock at the store while adhering to norms
- Ensure appropriate placement of pop-ups and product displays at store
Marketing :
- Execute marketing, branding and promotion activities
- Ensure fliers/ brand POS are available at store
Team management :
- Manage a team of four to five
Candidate Profile :
- 3 to 6 years of experience in store management
- UG/ PG qualification is a must
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