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03/03 Siby Thomas
General Manager at Vodafone Idea

Views:276 Applications:42 Rec. Actions:Recruiter Actions:0

Vodafone Idea - Store Manager (1-9 yrs)

Delhi NCR Job Code: 113388

Role : Store Manager

Function/ Dept : Retail

Location : Delhi/NCR

Job Purpose : 

Managing Idea/Vodafone store and ensure profitability

Key Accountability : 

Sales :

- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store

- Ensure and monitor quality of acquisition through the store

Revenue :

- Deliver revenue targets for the store

- Increase revenue per footfall by aiding customers purchase decisions

RoI :

- Achieve profitability (Return on investment) targets for the store

- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service :

- Manage churn and achieve customer satisfaction for walk-in customers

Store Management :

- Ensure adherence to store processes in terms of documentation and systems

- Ensure infrastructure / store upkeep

- Maintain availability of stock at the store while adhering to norms

- Ensure appropriate placement of pop-ups and product displays at store

Marketing :

- Execute marketing, branding and promotion activities

- Ensure fliers/ brand POS are available at store

Team management :

- Manage a team of four to five

Candidate Profile :

- 3 to 6 years of experience in store management

- UG/ PG qualification is a must

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