06/09 Suchismita Das
HR at Vodafone Idea

Views:968 Applications:192 Rec. Actions:Recruiter Actions:130

Vodafone Idea - Senior Executive/Assistant Manager/Manager - Store Sales (2-10 yrs)

Kolkata Job Code: 89880

- Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a VIL Store

- Ensure and monitor the quality of acquisition through the store

- Deliver revenue targets for the store

- Increase revenue per footfall by aiding customers- purchase decisions

- Achieve profitability (Return on investment) targets for the store

- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

- Manage churn and achieve customer satisfaction for walk-in customers

- Ensure adherence to store processes in terms of documentation and systems

- Ensure infrastructure/store upkeep

- Maintain availability of stock at the store while adhering to norms

- Ensure appropriate placement of pop-ups and product displays at the store

- Execute marketing, branding and promotion activities

- Ensure fliers/brand POS are available at store

- Resolve store-specific issues within specific timelines

- Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees

- Identify gaps in the performance of the immediate team

- Ensure that the HSW norms are adhered to

Experience : 2-3 years Experience in the retail industry.

Qualification :

- Graduate

- P&L management skills

- Understanding of store management and customer relationship management

- Leadership & people management skills

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