06/09 Suchismita Das
HR at Vodafone Idea

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Vodafone Idea - Senior Executive/Assistant Manager - Franchisee Lead - Retail Vertical (3-10 yrs)

Kolkata Job Code: 89879

- Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) across Vodafone Idea Franchisee in a zone

- Ensure and monitor the quality of acquisition through Vodafone Idea Franchisees

- Ensure availability of stock at VodafoneIdeaFranchisees while adhering to norms

- Deliver overall revenue targets through channel partners

- Achieve a total target for up-selling and cross-selling

- Achieve profitability targets for all Franchisees in a zone

- Manage churn and customer satisfaction for walk-in customers at Franchisees

- Work with marketing team to execute branding and promotion activities at Vodafone Idea Franchisees

- Resolve Franchisee's specific issues within specific timelines

- Keep channel partner motivation levels high through regular reviews of performance

Experience :

- Graduate

- P&L management skills

- Understanding of store management and customer relationship management

- Leadership & people management skills

- 2-4 years experience in Retail

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