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10/08 Deepak
HR Manager at Virtual

Views:137 Applications:15 Rec. Actions:Recruiter Actions:0

Virtual Xcellence - Associate - Customer Service - WalkIn (0-3 yrs)

Delhi NCR Job Code: 86469

Customer Service Associate

Walk-in on below mentioned address :

332, Third Floor, Angel Mega Mall, Angel Corporate Plaza, Kaushambi, Delhi-NCR, Uttar Pradesh 201010

- In this role, you will be responsible for handling inbound & outbound Calls, Chat and Emails.

- Your role will require handling customer escalations & Complaints and you will be expected to communicate and explain effectively to the customers.

- You will be expected to switch between calls, chats & emails as per the requirement. We will prefer people with a technical bent of mind, who are able to resolve digital payment queries of the customers.

Required Candidate profile:

- A Customer Support must have

- Good command over written and spoken English

- Possess excellent listening skills

- Dedication towards the work

- Working knowledge of computers (basics of Excel, MS Word and PowerPoint)

- Flexible to work in any shift timings

- Good comprehension skills

- Analytical & Probing skills

- Fresher with good communication may apply.

Shift Timings : 10:00PM-7:00AM

Contact Person : Udita

Contact Number: 0120-4286226

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