10/08 Deepak
HR Manager at Virtual Xcellence.com

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Virtual Xcellence - Associate - Customer Service - WalkIn (0-3 yrs)

Delhi NCR Job Code: 86469

Customer Service Associate


Walk-in on below mentioned address :


332, Third Floor, Angel Mega Mall, Angel Corporate Plaza, Kaushambi, Delhi-NCR, Uttar Pradesh 201010


- In this role, you will be responsible for handling inbound & outbound Calls, Chat and Emails.


- Your role will require handling customer escalations & Complaints and you will be expected to communicate and explain effectively to the customers.


- You will be expected to switch between calls, chats & emails as per the requirement. We will prefer people with a technical bent of mind, who are able to resolve digital payment queries of the customers.

Required Candidate profile:

- A Customer Support must have

- Good command over written and spoken English

- Possess excellent listening skills

- Dedication towards the work

- Working knowledge of computers (basics of Excel, MS Word and PowerPoint)

- Flexible to work in any shift timings

- Good comprehension skills

- Analytical & Probing skills

- Fresher with good communication may apply.


Shift Timings : 10:00PM-7:00AM


Contact Person : Udita

Contact Number: 0120-4286226

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