Human Resource at Novac Technology Solutions Pvt Ltd
Views:45 Applications:4 Rec. Actions:Recruiter Actions:0
Virtual Relationship Officer - Customer Service - BFSI/NBFC (1-6 yrs)
Job description :Virtual Relationship Officer (Inbound / Digital Platform)
Job Location : Perungudi, Chennai
Eligibility Criteria :
- Must have minimum 1 year experience into BPO Voice Process
- Graduation must
- Excellent Communication Skills in English with any regional language.
- Age limit up to 32 years
No of Position : 10
Preferred Language : Kannada/Telugu
Skills & Competencies :
- Excellent communication skills with ,good comprehension & negotiation skills
- Computer/ internet navigation skills & Situational Handling.
- Good written and verbal communication skills in (English).
- Experience working with Digital platform.
- Experience working with BFSI/NBFC related products.
- Strong phone contact handling skills and active listening.
- Proven customer support experience or experience as a Client Service Representative.
- Product knowledge Time management skills.
- Customer focused attitude and the capacity to adjust and to handle various personalities.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of customers.
- Ability to do multi-task, prioritize, and manage time effectively.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Track record of over achieving given Target.
Salary Package :
- Annual CTC 3.00 to 3.75 Lac per annum plus performance and sales based incentives.PF, Gratuity, Mediclaim & Insurance cover ( as per policy)
Other Job Benefits & Features :
- 5 days working, Rotational 2 week off.
- Fixed Salary + attractive Incentives.
- Fixed Day Shift, Shift Timing from 9 am to 6:30 pm.
How to Apply :
- Candidates can directly walk-in to below mentioned address on MON to SAT between 9:30 am to 5 pm or share your resume on
Contact Person : Mathi - 9786099709
Interview Location : Novac Technology Solutions Pvt Ltd , Plot No:2, 3rd Floor, Industrial Estate Perungudi, Chennai - 600096.
Landmark : Near Perungudi Bus stop, Behind V3 Hyundai Service Centre