Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
30/10 Mathi
Human Resource at Novac Technology Solutions Pvt Ltd

Views:29 Applications:6 Rec. Actions:Recruiter Actions:0

Virtual Relationship Officer - Customer Service - BFSI (1-6 yrs)

Chennai Job Code: 298349

Virtual Relationship Officer (Inbound / Digital Platform)

Job Location: Perungudi, Chennai

Eligibility Criteria: Must have minimum 1 year experience into BPO Voice Process

Graduation must

Excellent Communication Skills in English with any regional language.

Age limit up to 32 years

No of Position : 10

Preferred Language : Kannada / Telugu

Skills & Competencies:

- Excellent communication skills with ,good comprehension & negotiation skills

- Computer/ internet navigation skills & Situational Handling.

- Good written and verbal communication skills in (English).

- Experience working with Digital platform.

- Experience working with BFSI/NBFC related products.

- Strong phone contact handling skills and active listening.

- Proven customer support experience or experience as a Client Service Representative.

- Product knowledge Time management skills.

- Customer focused attitude and the capacity to adjust and to handle various personalities.

- Familiarity with CRM systems and practices.

- Customer orientation and ability to adapt/respond to different types of customers.

- Ability to do multi-task, prioritize, and manage time effectively.

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Ensure customer satisfaction and provide professional customer support.

- Track record of over achieving given Target.

Salary Package:

Annual CTC 2..75 to 3.75 Lac per annum plus performance based incentives.PF, Gratuity, Mediclaim & Insurance cover ( as per policy)

Other Job Benefits & Features:

- 5 days working, Rotational 2 week off.

- Fixed Salary + attractive Incentives.

- Fixed Day Shift, Shift Timing from 9 am to 6:30 pm.

How to Apply:

Candidates can directly walk-in to below mentioned address on MON to SAT between 9:30 am to 5 pm or share your resume to nareshkumar.v@novactech.in

Contact Person: Mathi - 9786099709

Interview Location : Novac Technology Solutions Pvt Ltd , Plot No:2, 3rd Floor, Industrial Estate Perungudi, Chennai - 600096.
Landmark: Near Perungudi Bus stop, Behind V3 Hyundai Service Centre

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.