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14/11 HR
Recruitment Specialist at Taggd

Views:28 Applications:7 Rec. Actions:Recruiter Actions:4

Virtual Relationship Manager - Inside Sales - Club Membership (1-7 yrs)

Mumbai Job Code: 300194

Please find below the Job Description -

Job Responsibilities: VRM (Virtual Relationship Manager) - Inside Sales

- Contacting potential or existing customers to pitch them about Club Mahindra membership.

- Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation.

- Ensure minimum EMIs are collected as per the payment plan sold to the customer.

- Drive monthly unit and revenue targets.

- Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.

- Handling and addressing customer escalations (if any).

- Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.

Skills :

- Proven experience as an end-to-end sales executive (Inside sales) only.

- Proven track record of successfully meeting sales targets preferably through a virtual mode.

- Good knowledge of relevant Excel, and telephone systems & able to pitch using presentations.

- Ability to learn about products and services, describe/explain them to prospects and drive sales closure.

- Cool-tempered and able to handle rejection.

- Outstanding negotiation skills with an ability to resolve issues and address complaints.

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