HR Recruiter at Tekpillar Services Private Limited
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Virtual Relationship Manager - BFS (1-2 yrs)
JOB ROLES:
- To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience.
- Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
- To enhance Customer Relationships & while doing so, Educate, Encourage & Induce customers to use Digital mediums for their banking transactions/ needs while keeping a - window- to talk to the bank whenever the customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
- So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
REQUIRED CANDIDATES PROFILE :
- Graduation is mandatory in any stream
- Candidate should have BFSI experience
- Age : 21 to 30
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