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09/05 Sakshi
Talent Acquisition Executuve at Skywing Advisors Pvt Ltd

Views:5 Applications:4 Rec. Actions:Recruiter Actions:0

Virtual Relationship Manager - Banking (2-5 yrs)

Kolkata Job Code: 324883

We are hiring for leading bank for Virtual Imperia - Relationship Manager


Industry - Banking

- Candidate must have 2-3yrs+ experience in Banking Sales+ Portfolio Management

- Graduation is must

- CTC - Max. 9.2Lpa

Location - KOLKATA

- Need Local Candidates Only

- Interested one can dm me with their updated resume on my WhatsApp 9759214475

Job Purpose -

1. To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

2. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a & window to talk to the bank whenever customer needs.

3. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

4. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Job Responsibilities -

- Customer Engagement

- Achievement of portfolio parameters

- Sales

- Interaction Quality

- Audit and Service Quality

- MIS - Reporting

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