Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
10/04 Akhila
Senior Recruitment Consultant at HR Central

Views:169 Applications:16 Rec. Actions:Recruiter Actions:0

Virtual Relationship Manager - Bank (0-5 yrs)

Thane Job Code: 32839

Excellent opening:

Virtual Relationship Manager

Job Description :

- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors

- Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets

- This skill will also do sales with assigned customer based mapped to them

- Measure of outcomes NPS, Service Level, Service Quality and Sales.

- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

- Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.

- Complete the logs specified by the process (End-of-day target)

- Adherence to Information Security norms & quality process norms.

- To be aware of and comply with any updates about the process

- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

Job Requirement:

- Should be a least graduate.

- No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

- Should not have employment gap for more than a month.

- Should have at least completed a year in current org.

- Better soft skills conversational skills and English versant scores 7+

- Flexible to work on rotational week offs.

Desired Profile :

- Must have excellent communication skills and should be at least a graduate.

- Must be open to join on immediate basis - if offered - Should be open for outbound calls (Voice).

If interested, Please share following details along with updated CV :

Current CTC
Expected CTC
Notice period
Reason for change
Date of Birth

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.