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11/10 Megha Siddaraj
Recruiter HR at Vindhya e infomedia Pvt Ltd

Views:16 Applications:4 Rec. Actions:Recruiter Actions:3

Vindhya - Executive - Customer Support (0-1 yrs)

Chennai/Ambattur Job Code: 180487

Immediate requirement for Customer Care Executive job in Ambattur Chennai.

Role: Customer Support Executive

Job Responsibilities:

- Taking Calls

- Answer calls within specified protocols Document Customer issues 

- Ensuring Call quality parameters are adhered to 

- Raise customer issues on calls / escalate to floor supervisors 

- Maintain high level of quality and service on calls

- Maintain Log in hours and ensure break times are within limit

- Maintain attendance and plan for any leaves required

Industry Preference: BPO / ITES

Competencies:

- Strong understanding and reasoning skill 

- Very good communication skill as per requirement (English Hindi is a must)

- Basic Computer skill

- Basic understanding on Customer service

Required Skills:

Qualification: Graduate( mandate)

Language required : English and Hindi Mandatory

Work from Office

Male and Female both can apply.

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