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04/01 Santhoshi Shekar
Senior HR Executive at Vindhya E-infomedia Private limited

Views:28 Applications:10 Rec. Actions:Recruiter Actions:9

Vindhya E-Infomedia - Executive - Customer Support (0-1 yrs)

Chennai Job Code: 192255

- Graduation is a must


- Should be fluent in speaking English and Hindi

- Basic Computer knowledge

- Freshers required

Job Description is mentioned below :

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery.

- Selecting and hiring new staff.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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