Manager at Medibuddy vHealth
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vHealth by Aetna - Telesales/Tele-Marketing Role (1-7 yrs)
Position Summary/Mission- :
- Responsible to answer incoming calls from customers
- Identifying customers' needs, clarify information, research every issue and providing solutions.
- Managing large amounts of inbound calls in a timely manner
- Build sustainable relationships and engage customers by taking the extra mile.
Fundamental Components & Physical Requirements :
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
Background/Experience Desired :
- Previous experience in a customer support role.
- Experienced telemarketing/tele-caller preferably from insurance industry
