Manager at Medibuddy vHealth
Views:94 Applications:14 Rec. Actions:Recruiter Actions:0
vHealth by Aetna - Customer Service/Telecalling Role (1-5 yrs)
Position Summary/Mission:
- Responsible to answer incoming calls from customers
- Identifying customers' needs, clarify information, research every issue and providing solutions.
- Managing large amounts of inbound calls in a timely manner
- Build sustainable relationships and engage customers by taking the extra mile.
Fundamental Components & Physical Requirements:
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
Background/Experience Desired:
- Previous experience in a customer support role.
- Experienced telemarketing/tele-caller preferably from insurance industry
