Customer Service Representative at VFlyorion Technology Pvt Ltd
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VFlyorion Technology - Customer Service Role (0-1 yrs)
- Customer service representatives listen to customer concerns, answer customer questions and provide information about the company's products and services. In some cases, customer service representatives may also take orders and set up new customer accounts.
Customer service representatives (CSR) duties and responsibilities :
- Customer service representatives are often a client's primary point of contact with a company.
- The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
What does a Customer Service Representative do ?
- A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
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