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23/01 Verve Media HR
HR at Verve Media

Views:549 Applications:124 Rec. Actions:Recruiter Actions:124

Verve Media - Executive - Client Servicing (1-2 yrs)

Mumbai Job Code: 254807

- We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner.

Client Servicing Executive Responsibilities :

- Cultivating solid relationships with clients.

- Creating a positive onboarding experience for new clients.

- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

- Identifying ways to overcome clients' initial dislike of company services

- Responding to client inquiries in a timely and professional manner.

- Knowledge of Digital Marketing, SEO, Websites & Films

Client Servicing Executive Requirements :

- Minimum 1 year experience working as a client servicing executive.

- Proficiency in Microsoft Excel.

- The ability to work efficiently under pressure.

- Excellent organizational and time management skills.

- Strong analytical and problem-solving skills.

- Effective communication skills.

- Exceptional customer service skills.

- Agency Background is must.

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