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29/07 Verve Media HR
HR at Verve Media

Views:762 Applications:229 Rec. Actions:Recruiter Actions:228

Verve Media - Account Manager - Client Servicing (2-5 yrs)

Mumbai Job Code: 169330

Job Brief:- We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities :

- Serve as the lead point of contact for all customer account management matters.

- Build and maintain strong, long-lasting client relationships.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

- Prepare reports on account status.

- Collaborate with the sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.

Requirements :

- Proven work experience of 2 years as an Account Manager, Key Account Manager,Junior Account Manager at an agency level.

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

- Experience delivering client-focused solutions to customer needs

- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

- Excellent listening, negotiation and presentation abilities

- Strong verbal and written communication skills

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