Talent Acquisition Executive at Vertex Global Services - VCosmos
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Vertex Global Services - Executive - Customer Support (0-1 yrs)
Customer Support Executive
- Candidate will receive details regarding customer query and candidate has to call the customer and resolve the query .
- Revert to the email as well .
- Maintaining report regarding calls made on a daily basis
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
