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02/11 Versup Infotech Team
HR at Versup Infotech

Views:26 Applications:4 Rec. Actions:Recruiter Actions:4

Versup InfoTech - Intern - Relationship/Account Management - Customer Service (0-3 yrs)

Delhi Job Code: 96878

Overview :

We are looking for interns to join our customer service department. A three-month programme will welcome you in the world of Relationship management where you would be learning skills necessary to advance into a Client management role.

Responsibilities :

- End to End Account management of our existing/ new customers

- Successfully dealing with the different point of contacts from the client and serving their requirements

- Perform account management related duties and ensure that all client deadlines are met

- Flawlessly execute end-to-end projects, liaising with key internal and external stakeholders.

- Maintain regular communication with key accounts and annual correspondence with all customers

- Responsible for Service Delivery ensuring client retention and reference

- Create user manual for Software Products

- Create video tutorials for Software Products

Qualifications :

- Bachelor's or Masters degree, professionals from technical background preferred.

- Awesome written & verbal communication skills

- Ability to form relationships with customers, including being responsive and empathetic to customers needs

- Solid work ethic, self-discipline, persistence, and ability to work independently and in a team

- Multitasking, organizational, and time-management skills

- Proactively keeps up to date on industry and customer specific issues

- Technical abilities to understand our products & client requirement

- Candidate with experience in CRM, Software industry

How can I apply ?

- You are invited to send us your complete resume with picture

- Attach your understanding and interest areas along with previous work or portfolio

Do go over our company website :

Job Perks :

- Stipend - 2,000/- Based on Performance

- Free meals

- Startup Environment

- Holistic Career Development

Location: Tilak Nagar (near metro station), New Delhi

- Female Candidates and Women joining back the workforce are encouraged to apply.

Our organization is women led organization and we promote women empowerment.

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