Founder at Veritaze Technologies
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Veritaze - Executive - Field Support/Customer Support (1-3 yrs)
Job Description :
Responsibilities:
- Provide service and customer support during field visits
- Follow discussed schedule and execute accordingly
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and resolve with the guided approach,
-Follow regular reporting to a manager
- Document processes where required
- Follow all company's and department's field procedures and protocols
- Cooperate with the technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
What we- re looking for
- 1-3 years experience in field support
- Ability to troubleshoot, test, repair and service technical equipment
- Excellent written and verbal communication ability
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
- Strong multi-tasking and organizational skills
Qualification :BE./ B. Tech
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
