IT Recruiter at Velocity
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Velocity - Telecaller (2-5 yrs)
We are currently seeking two qualified candidates for the position of Tele Caller. The ideal candidates should have a minimum of 2 years of work experience in outbound calling, with a proven track record of handling a minimum of 150-200 calls per day. Previous experience in BPO, Insurance, Banking, or Cards companies is highly preferred.
Responsibilities:
- Make outbound calls to prospective customers to promote products or services.
- Handle a high volume of calls efficiently, maintaining professionalism and adhering to company scripts and guidelines.
- Provide accurate information to customers and address any inquiries or concerns they may have.
- Meet or exceed daily and monthly call targets and sales quotas.
- Document all call information and maintain accurate records of customer interactions in the database.
- Collaborate with team members and other departments to ensure effective communication and coordination.
- Follow up on leads and customer inquiries in a timely manner.
- Stay updated on product knowledge and industry trends to effectively communicate information to customers.
Requirements :
- Minimum of 2 years of work experience in outbound calling.
- Proven track record of handling a minimum of 150-200 calls per day.
- Previous experience in BPO, Insurance, Banking, or Cards companies is preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong sales and negotiation skills.
- Proficiency in basic computer applications and CRM software.
- High school diploma or equivalent qualification.
Work Schedule:
Six days a week, with Mondays being the only day off.