Vedantu - Executive - Sales/Academic Counselor (1-3 yrs)
About the Role :
Academic Counselor is the face of Vedantu for all our students & parents and will help them understand how to leverage Vedantu Platform for their learning.
Roles & Responsibilities :
- Will have to do consultative outbound calls & follow up calls on a daily basis with prospective students & their parents
- Fix appointments and conduct demo sessions on a daily basis with prospective students & their parents
- Understand Customer profiles & learning problems to explain implications of ineffective learning methods and create a need for Vedantu course offerings through a structured Counseling Session with the student and the parents
- Handle Objections and Price Negotiation to generate Sales Revenue
- Learn/ Upgrade one's own Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s)
Desired Profile of the candidate :
- Possess sound knowledge and understanding of customer (students and parents) behavior
- Have good communication skills in English and the regional language with professional presentation
- Comfortable working with 6 days (Monday off) in a Fast-Paced Environment
- Since the role will be currently working from home, the candidate should have broadband service and a laptop/desktop with functional audio/video plugins.
- Open to Intra-City travel to Customer Locations ( if required, once the covid situations within the country becomes normal)
- Worked with the current organization for at least 6 months
Experience - 1 to 6 Yrs
Industry - Banking, Finance, Insurance, Customer Services Sales, Edutech, Offline Sales in Pharma or Education Industry
Desired qualification - Graduation (Mandatory Engineering, Math, Science, B.Sc) and above
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