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12/04 Sugandha Sharma
Assistant Manager HR at VEPL

Views:32 Applications:12 Rec. Actions:Recruiter Actions:0

Vashi Integrated Solutions - Manager - Sales (1-7 yrs)

Delhi NCR/Gurgaon/Gurugram/Hyderabad Job Code: 207890

Relationship manager job responsibility

1 Maintaining and increasing sales of company's products

2 Reaching the targets and goals set for your area

3 Establishing maintaining and expanding Customer base

4 Servicing the needs of your existing customers

5 Increasing business opportunities through various routes to market

6 Possibly dealing with some major customer accounts yourself

7 Collecting customer feedback and market research

8 Reporting to Senior Manager

9 Keeping up to date with products and competitors.

New Business Development :

- Responsible to increase customer database and achieve targets

- Accountable for expansion of VEPL brand (new areas / locations)

3. Collection

- Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them

4. After Sales Service

- Responsible for resolving customer complaints and ensure customer delight

- Take regular feedback from customers regarding products and services offered by VEPL

5. Process Improvement

- Implementation of best practices within the department

- Implement quality and productivity improvement tools like Quality circle, quality groups etc

- Push for Automation wherever required

- Ensure 100% documentation in ERP

6. Legal & Compliance

- Be constantly updated with all laws, compliance and regulations applicable to this department thereby ensuring maximum benefits/profits

7. Safety & Security

- Suggest and implement various Safety and Security Policies from time to time and ensure they are strictly followed each day

- Ensure zero accidents to life, property and company assets

ADDITIONAL SKILLS

- Excellent Team management skills and Leadership qualities

- Strong crisis management and time management skills

- Should be assertive and have an eye for detail

- Ability to handle multiple tasks and work under pressure by meeting deadlines

Confident

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