Customer Support Executive at V2STech Solutions Pvt Ltd
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V2STech Solutions - Executive - Customer Support (1-3 yrs)
Customer Support Executive- L1
Soft Skills :
- Ability to effectively communicate his/her thoughts in a well-organized manner.
- Ability to set expectations and deliver information in a positive and articulate way.
- Investigates and takes action to meet customers needs.
- Solves routine problems effectively, gathering the information necessary from the customer.
- Applies systematic approach to solving problems.
- Professional and positive in interactions with others and is able to establish rapport quickly.
- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
- Maintains email handle time, while remaining friendly and informative (after call email to customers).
- Maintains productivity and quality standards.
- Friendly and outgoing personality.
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