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29/01 Joseph Jijo
Assistant Manager - HR at Usam Technology Solutions (P) Ltd

Views:73 Applications:13 Rec. Actions:Recruiter Actions:3

USAM Technology Solutions - Executive - Customer Relationship (0-2 yrs)

Chennai Job Code: 61394

- Provide online support for remote installation and troubleshooting of the CAD software.

- Ensure customer satisfaction and resolve any complaints

- Resolve the product or troubleshooting problems by clarifying the customer's complaint.

- Unsolved problems should be intimated to the Principal company (Autodesk).

- Schedule appointments for the Technical / Sales team to meet prospective customers.

- Maintain good rapport with an existing customer to provide support on the usage, implementation, and changes in the software.

Educational Qualification :


- Any Graduate / Post Graduate.

- Should have good oral and written communication, also should be interested in tele calling.

- Should be interested in learning the product.

- Should have good documentation and report maintaining skill.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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