26/01
Shagun Singh
Talent Acquisition at UpGrad Education Pvt. Ltd
Talent Acquisition at UpGrad Education Pvt. Ltd
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upGrad - Admission Counsellor (0-5 yrs)
Job Description :
What will you be doing?
- Being a mentor and guide, who potential learners can look up to for career advice.
- Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
- Carrying weekly enrolment/revenue and collection targets.
- Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
What are we looking for?
- Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
- Hardworking Individuals with high dedication and extreme determination.- Experience in EdTech sales would be an advantage.
- Rockstar sales performers with proven track records.
- Great listeners and trustworthy individuals who can bond with our potential learners. Individuals
with the ability to approach any situation with patience and powerful empathy.
- Individuals who take a disciplined approach towards building funnels, tracking feedback,
prioritising tasks and overachieving targets and deadlines.
- Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.
- Passion for always delivering the highest levels of customer service.
- Basic proficiency in MS Office Suite is required.
What are your deliverables / KPI's?
- Minimum of 100+ Dials every day with 40+ Connects.
- 2 hours of talk time on an average per day & 1 Video Session
- 2 enrolled students per week.
- Weekly revenue targets to be met consistently