Update Advertising is India's only Geotargeting Campaign Management Platform for Audio Visual advertising in India, offering bespoke narrowcasting solutions for Advertiser's basis geo-location and psychographic personas.

Job Responsibilities:

- Managing complete customer support team for vendor relations PAN India for all languages.

- Collecting required on-ground analysis reports of television channels to marketing and sales team for sales pitch.

- Giving advertisement plans and channel allocation reports to the marketing team.

- Solving vendor queries for advertisements, payments and billings, creatives, or technical queries.

- Monitor and track logs report of channels for release shared of advertising.

- PAN India local channels data and vendor details for advertisement.

- Submitting monthly advertisement reports.

- Track and monitor competitors' advertisements running in the market to validate the company's performance and manage MIS.

- Maintenance channel's product compatibility for each product and market.

- Compile the follow-up status of vendors/channels for the given business and make sure channels complete the given activity on the mentioned time frames.

Required Qualifications and Skills:

- At least a BBA or an equivalent degree preferably MBA

- Intermediate Microsoft Office (Word, Excel, and Outlook) skills

- Sound analytical thinking / high attention to detail with a focus on research across various platforms

- Must be able to work in a fast-paced environment and juggle a variety of tasks (time management skills are important)

- Strong communication skills - both verbal and written.

- High level of personal motivation, and strong interpersonal skills.

- Must be comfortable managing a team and working independently as well.

- Min. 4 years experience in managing a Call Center Team.