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19/10 Shubhalaxmi Mohapatra
Talent Acquisition Specialist at Unacademy

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Unacademy - Associate - Market Research/Consumer Insights (1-5 yrs)

Bangalore Job Code: 181553

We are looking for a methodical Market Research Associate to survey customer preferences and statistical data in order to support customers during their decision-making process regarding product designs, prices and promotions. The successful market researcher will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness.'

Key Result/Accountability Areas :

- Collecting data on consumers, competitors and marketplace and consolidating information into actionable items, reports and presentations.

- BUnderstanding business objectives and designing surveys to discover prospective customers- preferences.

- Compiling and analyzing statistical data using modern and traditional methods to collect it.

- Responding quickly to assigned leads.

- Perform valid and reliable market research SWOT analysis.

- Provide competitive analysis on various companies- market offerings, identify market trends, pricing/business models, sales and methods of operation.

Key Performance Indicators :

1. Talk Time (4-4.5 hours/day)

2. Number of targeted dials & output.

3. 6-day Working

Requirements :

Functional Knowledge, Skills & Abilities :

- Excellent communication (spoken and written both)

- Should be fluent in Hindi (Mandatory)

- Knowledge of use of email and internet

- Good negotiation and pitching skills

Behavioral Knowledge, Skills & Abilities :

- Selling skills (opening/intro, prospecting, building rapport, negotiation and closure)

- Integrative compliance

- Active Listening

- Business acumen

- Objection handling

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