Recruiter at Trigent Software
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Trigent Software - Customer Service Role (1-2 yrs)
IMMEDIATE JOINERS ONLY.
- Semi voice process
Shift :24- 7,but mostly US shift.
- Very good communication needed
- Knowledge on any ticketing tool (raise the ticket)
- VPN and troubleshooting knowledge.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
- Follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
