Tricog was founded in 2015 with a mission to save a million lives. We are building clinical grade medical technology systems that allow patients across India and globally access affordable and instant lifesaving diagnosis.


We are a VC funded (Series A) company with a large vision for transforming the landscape of Medical Technology. We have on boarded 2000+ clients and are providing our services in 12 different countries. Tricog has a variety of skilled engineering teams that include data science, hardware, software and medical domains. With 6 PhDs on board, we work on solving deep technical problems with a large social impact.

Regularly rated as one of India's top AI Healthcare startups, Tricog is growing rapidly both in team size and customers. Tricog brings together expertise from across technologies to positively impact the country.

We are on a mission to solve some of the world's most pressing medical challenges and constantly inspired by how our technology touches the lives of millions of people.

For further information, visit: www.tricog.com

Role & Responsibilities:-

- Customer Retention: Adoption and sustained usage of the service is key to customer retention. You will need to work closely with the marketing team of the customer (corporate) to identify and rectify poor usage issues. This can be either because of technical or relationship issues. Develop and execute marketing strategies to cement the customer relationship.

- Up selling: The corporate customers will start with Tricog service with a smaller set of numbers. You will be responsible to create the path to increasing the number of devices up to the their potential. You need to work very closely with all the stake holders and make sure that perceive the value of Tricog service.

- Timely Payments: Work closely with the accounts team to ensure timely payments.

- Customer Satisfaction: Tricog needs to provide excellent service to these key accounts. This can be done by maintaining a good relationship and identifying potential issues well ahead of time. You will be expected to uncover key stake holders and develop a strong touch point schedule with them.

Secondary responsibilities:-

- Referrals - Generate referrals through existing customers and coordinate with Sales team to close the sale.

- Pre-Sales - Support sales team on assisting with enterprise sales through your accounts network and follow ups

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