Travelo - Executive - Travel Sales (1-10 yrs)
The Role
Key Responsibilities Areas :
- Taking care of all the queries of B2B B2C Clients.
- Communicate & understand client's Holidays requirements.
- Handle Incoming Travel Requests
- Package calculations and itinerary preparation.
- Preparing tour proposal and costing.
- Provide travel offers and general travel advice to travelers.
- Convince about the Tour Package to Clients.
- Responds to requests accurately and completely.
- Appropriately responds and resolves customers- inquiries.
- Performs follow-up as needed and within the time frame promised to the customer.
- Proactively provides feedback to management to avoid future customer issues.
- Responds to the customer promptly.
- Always provides the customer his/her undivided attention to the request.
- Always listens, does not ask the customer to repeat information.
- Responds appropriately.
- Ask questions targeted to encourage complete responses.
- Keeps the interaction moving forward
- Offers suggestions to the customer and anticipates needs.
Ideal Profile
Requirements:
- You have at least 1 year experience within a Sales Operations / Support role, ideally within the travel industry.
- Experience within Multi-country Sales and National Sales would be a strong advantage.
- Candidate should be a graduate
- Solid working knowledge of the travel industry, policies, procedures and processes
- Proven ability to handle multiple priorities simultaneously
What's on Offer?
Opportunity to make a positive impact
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
