Purpose of the Job :

- Responsible for closing sales deals over the phone and maintaining good customer relationships.

- Must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Roles and Responsibility :

- Help travellers book vacation homes and close deals over phone and email.

- Drive booking and revenue numbers higher by creating innovative travel solutions that address client needs.

- Handle escalations in a calm manner.

- Go the extra mile to meet or exceed sales targets and facilitate future sales.

- Answer questions about the service or the company.

- Ask questions to understand customer requirements and close sales.

- Provide problem resolutions to customer queries over the phone, email, and chat platforms.

Desired Experience Profile :

- Proven track record of successfully meeting sales quota preferably over the phone.

- Outstanding negotiation skills with the ability to resolve issues and address complaints.

- Ability to learn about products and services and describe/explain them to prospects.

- Excellent communication and interpersonal skills.

- Skills such as persuasion, escalation handling, solution providing, sales, writing, closing.

- Cool-tempered and able to handle rejection.

- Motivation for sales, and identification of customer needs and challenges.

- A performance and solution-oriented approach.

- Bias for action, strong work ethic, and desire to achieve excellence.

Notes :

1. Rotational shifts : 9am to 6pm, 2pm to 11pm, with a rotating roster for weekends shifts. (Women are not required to work the evening shifts).

2. Office location : 32nd Milestone Corporate Office, NH-8 Sector 15 Part 2, Gurgaon, Haryana 122001.

3. Cab service : To and from IFFCO Chowk metro station for the 9am-6pm shift.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.