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21/06 Abdullah Najeeb
Talent Acquisition Lead at Transsion Holdings

Views:173 Applications:58 Rec. Actions:Recruiter Actions:22

Transsion - Specialist - Social Media & Online Reputation Management (2-5 yrs)

Gurgaon/Gurugram Job Code: 79644

Social Media & ORM Specialist


Job Description:

- Be the custodian of brand ORM (online reputation management) - monitoring and addressing all brand related mentions/comments/queries on social media

- Write content for all online brand communications (social media posts, digital banners/web pages/store pages, website, etc)

- Conceptualizing and managing social media campaigns and spends

- Define the tone/personality/mannerism of the brand on social media replies

- Collaborate with product, sales, brand and digital team for complicated queries and translate technical answers to customer friendly replies

- Manage social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics)

- Work with team to conceptualize a digital/communication campaign

- Write copies for posts and work with in-house design team to develop weekly content calendar for each platform

- Manage budgets and campaign costs

- Create campaign reports

- Monitor the effectiveness of campaigns and take necessary steps to optimize them.

Minimum Requirements:

- Bachelor's degree or equivalent in marketing/advertising/communication

- 2+ yrs of professional experience in managing social media accounts within a digital/product/creative agency, handling creative as well as promotions

- Able to understand and translate complex business challenges and consumer insights into smart digital solutions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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