Transact Global - Senior Representative - Customer Support (0-1 yrs)
Customer Support Representative
Brief description of the Profile :
You will be hired as Senior Customer Support Representative wherein you will be provided with a comprehensive training in all the major streams for Customer Service operations .
On the outset of your employment, you will be joining as Senior Customer Support Representative wherein you will be introduced to a world in which you are provided with a comprehensive training in all the major streams including Customer Service and Operations on each level of your growth. You would be provided with handsome remuneration with basic salary and performance based incentives.
Salary Take Home: Rs.15000/- to Rs. 25000/- per month.
Job Location : Bengaluru
Languages : Excellent English, Hindi (Mandatory)
Job Role : Senior Customer Support Representative.
Experience : 0 - 1 years of experience in relevant filed of Senior CSR .
Work Timings : Rotational Shifts (Rotational week offs).
Age : 18 Years to 34 Years
Summary of Job :
As the part of the responsibility, you shall be the voice of the Concierge services for a global leading bank. We focus to provide :
- Exceptional customer service to all enquiries, Emails, offers suggestions.
- Being polite, flexible and accommodating in efficiently handle large call volume
- Achieve and Maintain a consistent image of the service through performance and service orientation
- Ability to meet and exceed customer expectations to achieve customer delight.
Documents required for Interview : Latest Resume
Qualification Required : Any stream Degree or 10 + 2 (PUC) can apply. Having relevant experience is an added advantage.